We source our flowers from the best suppliers in UAE who in turn source the flowers directly from growers in countries like Netherlands, Ecuador, Colombia, Kenya and India.

Having a Zuvees account is not required to place an order. However, having an account help in saving addresses and you get access to exclusive gifts & deals. We need either your email or phone number to place the order.

You can mail us at hello@zuvees.ae OR call/ whatsapp us at +971 52 919 9477

We are available 7 days a week, 7 AM to 9 PM (Sundays: 10 AM to 7 PM)

We like to keep the surprise as-is :) However, we might contact the recipient if there are issues with address/ directions.

You can cancel or change your order by emailing hello@zuvees.ae at least 48 hours before the requested delivery date.
Please refer to our detailed return & refund policy.

If you're not happy with our service, we want to hear about it! Please contact us within 1 business day of delivery to allow for a swift resolution. Please refer to our detailed return & refund policy.

For all orders placed on our website “Zuvees.ae”, we give an option for customers to do video approval of the order before it is sent to the recipient.